Yes, as long as you have an active subscription. I answer based on the order the requests are received. If you have the Premier or Premier+ tiers, your requests are prioritized at the top of that day’s stack.
On average, two business days or less. Once I receive your request, I’ll confirm that I have access to any materials that you shared to ensure that we aren’t spinning our wheels, and will set expectations by when you can expect a more meaningful response.
Easy! Just send me an email. You can include any relevant materials as attachments, or preferably, share those with me via Google Drive or OneDrive.
For all tiers, I provide a summary via email and leave inline comments within any documentation that you shared. In some instances, I will also share a video and/or screen recording to walkthrough a particular concept or feedback.
For Premier and Premier+ tiers, you can schedule meetings with me to review the feedback live.
That’s ok, you can opt for the Standard tier, or hold off on subscribing until you have additional requests.
Ideally, from the start of your journey with Salesforce, although that is rarely the case for most customers. The best time to engage one is when you are starting to integrate Salesforce with other systems, Salesforce is fulfilling a critical portion of your organization’s operations, or when you are experiencing performance issues with the system or ability to deliver changes to stakeholders.
Great question! It’s hard to find a Salesforce architect that has a lot of real-world experience. If you do find one, it will cost you at least $160,000 per year in salary alone.
With the monthly plan, you can cancel when you don’t have a need for an architect on your team, or better yet, switch between tiers based on your needs.
Just me. You’re working with the principal of Dodge Labs, who has 13 years of consulting experience working with Salesforce and adjacent technologies across a variety of industries and org sizes.
You can change your subscription tier or cancel by logging in here with your email address. If you have any trouble, send me an email requesting to cancel and I’ll handle it for you.
No, there are no refunds. If you’re unsure whether this is a fit for you, you’re more than welcome to book a 15 minute meeting to confirm whether it is a fit before you sign up.
